Project coordinator (Marketing)

PRIMARY DUTIES AND RESPONSIBILITIES

Client Intake and Brief Management

• Act as the primary point of contact for incoming client and internal stakeholder requests. Engage with stakeholders to clarify objectives, scope, timelines, dependencies, and success criteria. Ensure all briefs are complete, accurate, and delivery-ready before work is assigned to the team.

Workflow and Job Management (Zoho Projects)

• Translate all approved briefs into structured, well-defined tasks within Zoho Projects. Ensure each job includes clear requirements, timelines, priorities, dependencies, and assigned resources. Maintain discipline in job setup to enable efficient execution and minimize rework.

Resource Coordination and Prioritization

• Manage workload distribution across the team, balancing capacity, urgency, and skill requirements. Continuously monitor project pipelines to prevent bottlenecks, resolve conflicts, and ensure high-priority work is delivered on time without compromising quality

Delivery Oversight and Turnaround Management

• Track progress of all active work items, proactively identifying risks, delays, or gaps in information. Follow up with team members and stakeholders to unblock issues and maintain momentum. Ensure fast, predictable turnaround times in line with agreed service levels.

Stakeholder and Client Relationship Management

• Maintain strong, professional relationships with internal and external stakeholders. Provide clear communication on timelines, priorities, and delivery status. Manage expectations effectively, particularly in high-pressure or fast-moving situations.

Quality Control and Brief Integrity

• Ensure that all work delivered aligns with the original brief, agreed objectives, and quality standards. Confirm that teams have the information, assets, approvals, and context required to deliver work correctly the first time.

Performance Tracking and Reporting

• Monitor workflow efficiency, turnaround times, and delivery performance across the team. Provide regular updates and insights to management on capacity, delivery risks, and process improvements required to sustain high productivity.


• Process Discipline and Continuous Improvement


• Enforce consistent intake, briefing, and delivery processes across the team. Identify inefficiencies and recommend improvements to workflows, tools, or communication practices to increase speed and reliability

TIME RECORDING AND DELIVERY

• Accurately record time and value of service when working on projects and business line linked activities or required to do so.


• Monitor own productivity and review productivity and performance against deliverables.


• Follow a disciplined approach to submitting timesheets and tracking deliverables.


• Ensure all daily and weekly deliverables are met, all deadlines are always adhered to and quality is ensured with no errors that impact the business and the Company

OTHER DUTIES

• Undertake the role of director, trustee, nominee, manager, partner, secretary, authorized signatory or any related position in internal entities or client entities of Amicorp Group, where necessary and required by the Management.


• Undertake such other duties, as may from time to time, be required by the Management or/ and Group Human Resources.

Qualifications, Skills, and Experience

• Bachelor’s Degree in Marketing, Communications, Business Administration, Project Management, or a related field.


• 5+ years’ experience in a traffic/project management, project coordination, operations, or delivery management role within a fast-paced marketing, communications, or agency-style environment.


• Briefing and Client Management Expertise: Proven ability to manage client and stakeholder relationships, translate requests into clear, structured briefs, and ensure delivery teams have complete, accurate information before work begins.


• Workflow and Project Management Skills: Strong hands-on experience managing multiple concurrent projects using structured project management tools, preferably Zoho Projects or similar workflow platforms.


• Exceptional Organizational Ability: Demonstrated capability to prioritize work, manage competing deadlines, and maintain control in high-volume, high-pressure environments without loss of quality.


• Delivery and Turnaround Focus: Strong understanding of delivery timelines, capacity management, and workflow optimization to ensure fast, predictable turnaround times.


• Analytical and Process-Oriented: Ability to track workload, delivery performance, and bottlenecks, using data and insight to improve processes and team productivity.


• Communication and Stakeholder Management: Clear, confident communicator capable of managing expectations, resolving issues, and maintaining strong professional relationships across multiple levels of the organisation.


• Problem-Solving and Ownership: Proactive, detail-oriented, and accountable, with a strong sense of ownership over delivery outcomes and operational standards.


• Toolset Familiarity: Comfortable working with project management, collaboration, and reporting tools, with a disciplined approach to documentation and workflow governance.


• Exceptional client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences and successfully liaise with people at different levels. Excellent English language fluency; additional languages preferred.


• Strong analytical and problem-solving skills, solution driven, highly organized and detail-oriented with good decision making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results.


• Ability to adapt and work in a smaller, dynamic local team environment with tight deadlines; along with being part of a bigger matrix organization. Proven team player skills, with ambition to excel in the role and grow into fund organization and structuring.

For queries, please contact: Jobs@amicorp.com